Holiday Return Policy
For orders placed between 11/1 and 12/23: returns and exchanges are allowed within 60 days of delivery, and must be submitted in our Return Portal. We will take back anything that isn’t worn, altered, or washed with all tags attached. We encourage you to reuse the package that you received your item in to limit excess waste.
Returns must be sent back using the provided return label and the item(s) are required to match what is listed on the return packing slip. Do not combine returns. Nation Los Angeles is not responsible for returns or items not meeting this criteria.
FINAL SALE
All sale items are final sale and cannot be returned or exchanged. We cannot make any exceptions to this policy.
HANDLING FEES
At checkout, there is an option to add Checkout+ and unlock free returns on your order. Otherwise, there is a $9 handling fee applied to returns. The handling fee is waived for exchanges.
DAMAGED OR WRONG ITEMS
If you receive a damaged, defective, or wrong item, use our Return Portal to submit your return. The portal will guide you through uploading photos and selecting your resolution. No handling fees apply for damaged or wrong items. If the item is final sale, please reach out and we'll help process the return.
More information about returns and exchanges can be found in our Help Center
This depends which shipping option is chosen at checkout:
- For U.S. orders shipping Standard, or International orders, we recommend placing your order by December 14th.
- For U.S. orders with FedEx 2Day® expedited shipping should be placed by December 18th.
We do. Gift Receipts are available for all orders, so you can gift Nation items with confidence. Instructions on how to generate a gift receipt here.
You can exchange a gifted item in our Gift Return Portal. More info can be found here. And no, the gift giver will not know if you return a gift.
