Returns & Exchange Policy
START A RETURN OR EXCHANGE
RETURN POLICY
Returns and exchanges are allowed within 14 of delivery, and must be submitted in our Return Portal. We will take back anything that isn’t worn, altered, or washed with all tags attached. We encourage you to reuse the package that you received your item in to limit excess waste.
Returns must be sent back using the provided return label and the item(s) are required to match what is listed on the return packing slip. Do not combine returns. Nation Los Angeles is not responsible for returns or items not meeting this criteria.
FINAL SALE
All sale items are final sale and cannot be returned or exchanged. We cannot make any exceptions to this policy.
HANDLING FEES
At checkout, there is an option to add Checkout+ and unlock free returns on your order. Otherwise, there is a $9 handling fee applied to returns. The handling fee is waived for exchanges.
DAMAGED OR WRONG ITEMS
If you receive a damaged, defective, or wrong item, use our Return Portal to submit your return. The portal will guide you through uploading photos and selecting your resolution. No handling fees apply for damaged or wrong items. If the item is final sale, please contact us and we'll help process the return.
RETURN PROCESSING TIME
Please allow 3–5 business days for your return to be processed once received.
Refunds typically take an additional 3–5 business days to post to your original payment method, depending on your bank.
INTERNATIONAL RETURNS
Returns are allowed within 14 of delivery, and must be submitted in our Return Portal. We do not offer pre-paid return labels or exchanges for international orders.
To initiate an international return, start here using the email address used for your original order. Follow the return steps and send your package to the address provided.
All duties, taxes, and return shipping costs are the responsibility of the customer and are non-refundable.
We recommend using a trackable shipping method to confirm delivery.
Return address for international orders:
Nation Los Angeles
Attn: INTL. RETURN
14752 Delta Lane
Huntington Beach, CA 92647
United States