Returns & Exchange Policy

 

START A RETURN OR EXCHANGE




RETURN POLICY

Full-Priced Items
Returns are accepted within 25 days of delivery. Exchanges are accepted within 35 days. Items must be unworn, unwashed, unaltered, and have all original tags attached.
We reserve the right to refuse any return that is damaged, missing items, or shows signs of wear.

Sale Items
All sale items are FINAL SALE and cannot be returned, exchanged, or refunded. This includes any items listed on our sale page or marked as FINAL SALE.

Handling Fee
A $7 handling fee applies to most returns. This fee is waived for your first two returns as a new customer. After that, the fee will apply.
The handling fee does not apply to exchanges or items refunded to a Gift Card.

Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact our Customer Support team immediately. To help us resolve the issue quickly, include photos of the item in your email.

Instant Exchange
If you select “Instant Exchange” at checkout, your new item(s) will ship right away. A temporary hold will be placed on your credit card, which will be released once we receive and process your return.
If you did not choose Instant Exchange, your exchange will not be processed until your return arrives at our warehouse. If your requested item is out of stock at that time, you will receive a refund instead.


RETURN PROCESSING TIME

Please allow 3–5 business days for your return to be processed once received.
Refunds typically take an additional 3–5 business days to post to your original payment method, depending on your bank.


INTERNATIONAL RETURNS

We do not offer pre-paid return labels or exchanges for international orders.
To initiate an international return, start here using the email address used for your original order. Follow the return steps and send your package to the address provided.
All duties, taxes, and return shipping costs are the responsibility of the customer and are non-refundable.
We recommend using a trackable shipping method to confirm delivery.
We offer an extended return window of 45 days from the date of purchase for international orders.

Return address for international orders:

Nation Los Angeles  
Attn: INTL. RETURN  
14752 Delta Lane  
Huntington Beach, CA 92647  
United States